What our Customers say...

Water Damage Testimonials

We recently had water damage in our house and SERVPRO was there to respond. I had the opportunity to work with Victor Easter the Operations Manager, not only was it a pleasure working with him but the team be brought was just as great. As a homeowner it is scary and you need to act quick. I made a call at 4:45PM and SERVPRO was there at 9:15AM the next morning. They maintained communication which is huge for everyone, customer service is top notch and the work they did while educating me and answering my questions make me want to refer their service to anyone in the same predicament. This service came with Professionalism, reliability and world class customer service. Everyone wants to be kept in the known and they has always made me a priority. I personally asked if I could post this because of my experience I had with them. This is not a cheeseball post... the work they do is A+ and would recommend anyone to this service with Victor and his teams!

I worked with SERVPRO when my condo unit flooded - they were truly incredible (arranging the pack/move, water mitigation and process with insurance). I have had a lot of experience moving in my time and none has compared to this in terms of professionalism, service, patience and overall "know-how". Victor and his team made the process seamless and I felt really well taken care of at a time when it is especially appreciated! Thank you!

We are grateful for the assistance we received from SERVPRO, especially Jesse and Victor. Jesse was here the most from the SERVPRO team and provided great information to us about how the project was coming along. He spent a lot of time working on setting up the room and making it safe and secure as well as getting rid of moisture that had accumulated and water damage. Everyone from SERVPRO was professional, polite, and answered questions thoughtfully. We always received a call 15 to 30 minutes before they arrived. We are very happy with the service they provided. We felt relieved that the work was in the hands of professionals. We gladly recommend their services.

A sewage issue had us scrambling for help and a friend recommended SERVPRO.  We placed our trust in them and hoped for the best.   By the time they were done our home looked like new.  We recommend them whenever anyone needs a restoration company.

There was water everywhere and we knew we were in over our heads.  Calling SERVPRO was the best decision we ever made.  They were quick, reasonable and great at communicating with us. They had everything under control way sooner than we expected.  Very impressed.

The water heater broke and leaked overnight all over our basement. I thought we would have to replace the carpet, but SERVPRO arrived with powerful equipment and dried it out.  At the end of the day we saved some money thanks to them.

My grandson thought he could make his room a pool by sneaking a garden hose through the window.  Needless to say, it was a disaster.  Luckily, SERVPRO helped us bring in huge extractors and equipment to make sure my hardwood floor wouldn’t be damaged.  I recommend this team whole-heartedly.

Our dishwasher broke and I thought we could just replace it and call it a day.  It wasn’t until a friend explained that mold could grow behind the new appliance if the area wasn’t dried properly that we called SERVPRO. They showed us their humidity measurements and it made me realize what a big mistake we avoided.

A leak in the upstairs bathroom made it all the way to our living room downstairs.  Aside from cleaning and drying everything, SERVPRO helped us replace some of the drywall.  I couldn’t believe how quick they were!